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Support
Getting kicked off?:
SVIDaho.net does have time limits to it internet connection. They are:
- After 20 minutes of no computer activity SVIdaho.net will disconnect
- After 3 hours of continuous use SVIdaho.net will disconnect
SVIdaho.net has a set number of available connection lines for users. These limits are in place to keep lines availiable for all SVIdaho.net users, and keep busy signals to a minimum.
Web surfing, downloading, send/receiving email, any activity over the internet will all keep the connection open. If you are bumped after 3 hours of use, just re-dial to
renew the connection for another 3 hour period.
These two time limits are the only reason that SVIdaho.net will disconnect a user and they will happen exactly at the time limits above.
Other reasons that a computer will become disconnected are:
- the internet connection signal has become to weak to sustain a conneciton.
- incoming calls, call waiting, etc. depending how your phone line is configured
- settings of your internet connection or email set to disconnect after a certain period of time.
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